Visiting the ICA Services Centre
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Mondays to Fridays: 8.00 am to 4.30 pm
Closed on Saturdays, Sundays and Public Holidays.
[Note: Counter services will be unavailable from 1 to 4 April 2025. Operations at ICA Services Centre will commence on 7 April 2025.]
Please plan your visit to ICA accordingly.
Members of the public are also strongly encouraged to use ICA's e-Services available at MyICA.
Customers are strongly encouraged to take public transport as the ICA Services Centre is within walking distance from Lavender MRT station.
MRT
![]() | Lavender (EW11) 2 min walk |
Bus Stops
![]() | Bus Stop A (Kallang Rd) - Lavender Station Exit A/ICA (01319) 2 min walk Bus no.: 2, 12, 33, 107, 107M, 133 |
![]() | Bus Stop B (Kallang Rd) - Lavender Station Exit B (01311) 3 min walk Bus no.: 2, 7, 12, 32, 33, 51, 61, 63, 80, 107, 107M, 133, 145, 175, 197 |
With effect from 7 April 2025, customers visiting the ICA Services Centre can alight at the drop-off bay along the entrance of the services centre at Crawford Street. Motorists should not wait at this bay to prevent unnecessary obstruction to other motorists alighting their passengers.
Please view the map below for the location of the drop-off bay.

There is no public parking at the ICA Services Centre. Those who still wish to drive may park their vehicles at alternative public carparks located along North Bridge Road, Crawford Lane and French Road.