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Delayed Response to some services via FormSG

Due to a global Microsoft service disruption, ICA's responses to some services submitted through FormSG may be delayed.

Members of the public who require urgent assistance may contact us via ICA Feedback or call 6391 6100.

We seek the public's patience and understanding. Please refer to ICA's Facebook page for updates.

Identity Card and Passport
Apply for, update details, or manage Singaporean/ Permanent Resident identity cards and passports.

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Citizenship and Permanent Residence
Apply for or manage citizenship and permanent residence status/ Re-Entry Permit.

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Entry and Departure
Find travel-related requirements, visas, and information for short-term visitors.

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Long-Term Visit and Study

Apply for, renew, update details, or manage Long-Term Visit and Student’s Pass.

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Birth and Death
Register, manage or retrieve births and death records/ certificates.  

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Stay Informed

Beware of Scams

ICA officers will never ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.