It has come to the Immigration & Checkpoints Authority (ICA)’s attention that there is a letter being circulated purportedly from ICA. A member of the public has received an email claiming that his package has been detained at a warehouse. He was instructed to pay $1,500 to have it released before it could be delivered to him. The email was accompanied with a letter – see picture below.

2          This is a scam. ICA would like to clarify that this letter was not sent by our officers. Members of the public are advised not to provide your personal information such as name, identification number, passport details, contact details, bank account or credit card details to suspicious or unknown parties. 

3          ICA takes a serious view of such scams as it undermines public trust in ICA. If you wish to provide any information related to such scams, please call the Police hotline at 1800-255-0000, or submit it online at www.police.gov.sg/iwitness.

4          To seek scam-related advice, you may call the anti-scam helpline at 1800-722-6688 or go to www.scamalert.sg. Help spread the word and share this advisory with your family and friends to prevent them from becoming the next victim of scam.

IMMIGRATION & CHECKPOINTS AUTHORITY
8 AUGUST 2019