It has come to the Immigration & Checkpoints Authority’s (ICA) attention that there is a fake SG Arrival Card (SGAC) website named “Online Singapore Arrival Card” (www.singapore-arrival-card.com/) which claims to be the electronic arrival card introduced by ICA to replace the paper Disembarkation/Embarkation card (DE card). This fake website is phishing for personal particulars of travellers arriving in Singapore and requests for a payment of US$30/- for submission of the card.

2.       We would like to clarify that the official SGAC e-Service by ICA does not require travellers to make a payment to complete the online submission. ICA takes a serious view of such fake websites as they undermine public trust in our system and processes. A Police report has also been made. We will work to bring down the website and will continue to monitor the situation.

3.       The ICA would like to advise members of public to exercise caution so that you do not unwittingly fall prey to such fake websites. Travellers who require to use the SGAC e-Service may proceed to the ICA’s website at https://eservices.ica.gov.sg/sgarrivalcard or download the SG Arrival Card mobile application from Apple AppStore and Google Play.

4.       For more information on scams, members of public can visit www.scamalert.sg or call the Anti-Scam Hotline at 1800-722-6688. Anyone with information on such scams may call the Police hotline at 1800-255-0000 or submit information online at www.police.gov.sg/iwitness.

IMMIGRATION & CHECKPOINTS AUTHORITY
17 DECEMBER 2020

Landing Page of fake website “Online Singapore Arrival Card”

Landing page of official SG Arrival Card website