Biometric Identification of Motorbikers (BIKES)

» Overview » Using BIKES » Operating Hours » Enrollment » Validity

Overview
The BIKES (Biometric Identification of Motorbikers) System is an immigration clearance system that uses biometric technology to automate the immigration clearance at designated lanes for pre-registered motorcyclists at both Woodlands and Tuas Checkpoints.

At present, BIKES is only applicable for single-rider motorcyclists only. If the registered rider is travelling with a pillion rider, he/she is advised to proceed to the manual counters for clearance even if the pillion rider is a registered BIKES user.

Using BIKES

1	Insert Passport At the dedicated BIKES lane, inserts your passport into the passport reader at the kiosk.
2	Slot Autopass / Cashcard When the barrier opens, enter the clearance bay and slots your AutoPass/CashCard into the reader
3	Place Finger on Scanner Place your enrolled finger on the fingerprint scanner for verification. Exit through the barrier after verification.

Operating Hours

Woodlands Checkpoint:
24 hours everyday

Tuas Checkpoint:
Arrival Motorcycle – Monday to Saturday: 5.00 a.m. to 10.00 a.m.
Departure Motorcycle – Monday to Saturday: 3.00 p.m. to 10.00 p.m.

Note: Operating hours for BIKES lanes are subject to change without prior notice.

Eligibility

The following groups of travellers can use BIKES without the need for enrolment:

• Singapore Citizens issued with a pink NRIC and machine readable passport;
• Singapore Permanent Resident issued with a blue Singapore NRIC and holding an International Civil Aviation Organization (ICAO) compliant passport with a machine-readable zone; and
• Singapore Immigration Long Term Pass holder issued with the new polycarbonate pass card from 5 Aug 2008 onwards, and holding an International Civil Aviation Organization (ICAO) compliant passport with a machine-readable zone.

The following groups of travellers can enroll to use BIKES:

• Malaysian Passport Holders who are either:
  • Work Permit Holders;
  • Employment Pass Holders;
  • Dependant’s Pass Holders;
  • Student Pass Holders not issued with the new polycarbonate pass card;
  • Long Term Social Visit Pass Holders not issued with the new polycarbonate pass card.

Enrollment
Travellers who wish to enroll with BIKES can apply through one of the two BIKES Enrolment Centres:

Woodlands Enrollment Centre - Woodlands Checkpoint Blk E after Departure Car ST office
Operating Hours: Monday to Friday: 10.00 a.m. – 5.00 p.m. Saturday: 10.00 a.m. – 3.00 p.m.
Tuas Enrollment Centre - Tuas Checkpoint Departure D3 ST office
Operating Hours: Monday to Saturday: 3.00 p.m. – 5.00 p.m. and 8.00 p.m. to 10.00 p.m.
Tuas BIKES lanes operating hours:
Arrival Motor (A3) Monday to Saturday: 5.00 a.m. – 10.00 a.m. Departure Motor (D3) Monday to Saturday: 3.00 p.m. – 10.00 p.m

Note: Operating hours for BIKES lanes and Enrolment Centres are subject to change without prior notice.

Enrollment is free of charge and will be processed on the same day.

Validity for BIKES

Singaporean	Same as passport expiry date.
Singapore Permanent Resident	Same as passport expiry date or REP expiry date, whichever is earlier.
Others	Same as passport expiry date or Pass expiry date, whichever is earlier.

Note: Once expired or when there is a change of employment for Pass holders, registered BIKES riders are required to report at any Enrolment Centre with the relevant documents to update his/her enrolment details.