Biometric Identification of Motorbikers (BIKES)

» Overview » Using BIKES » Operating Hours » Enrolment » Validity

Overview
The BIKES (Biometric Identification of Motorbikers) System is an immigration clearance system that uses biometric technology to automate the immigration clearance at designated lanes for pre-registered motorcyclists at both Woodlands and Tuas Checkpoints.

Using BIKES

		BIKES for single rider only	BIKES for both single rider and rider with pillion
1	Insert Passport	Rider inserts rider’s passport into the passport reader.	For single rider Rider inserts rider’s passport into the rider’s passport reader (Green). For rider with pillion 1) Rider first inserts rider’s passport into the rider’s passport reader (Green); follow by 2) Pillion inserts pillion’s passport into the pillion’s passport reader (Yellow).
2	Slot Autopass / Cashcard	When the barrier opens, rider enters the clearance bay and slots the AutoPass / Cashcard into the card reader.	For both single rider and rider with pillion When the barrier opens, the rider enters the clearance bay and slots the AutoPass / Cashcard into the card reader.
3	Place Finger on Scanner	Rider places rider’s finger on the fingerprint scanner. The exit barrier opens when the fingerprint verification is successful.	For single rider Rider places rider’s finger on the rider’s fingerprint scanner. The exit barrier opens when the fingerprint verification is successful. For rider with pillion 1) Rider places rider’s finger on the rider’s fingerprint scanner (Green); and 2) Pillion places pillion’s finger on the pillion’s fingerprint scanner (Yellow). Exit barrier opens when both the fingerprint verifications for rider and pillion are successful.

Operating Hours for BIKES Lanes

Woodlands Checkpoint:
24 hours everyday

Tuas Checkpoint:
Arrival Motorcycle – Monday to Saturday: 5.00 a.m. to 10.00 a.m.
Sunday: Closed
Departure Motorcycle – Monday to Saturday: 8.00 a.m. to 10.00 p.m.
Sunday: 8.00 a.m. to 3.00 p.m.

Note: Operating hours for BIKES lanes are subject to change without prior notice.

Eligibility

The following groups of travellers can use BIKES without the need for enrolment:

• Singapore Citizens issued with the NRIC;
• Singapore Permanent Residents issued with the blue Singapore NRIC;
• Singapore Immigration Long Term Pass holders who have registered their fingerprints with ICA during the issuance of the new polycarbonate cards and
• Employment / Dependant’s pass holders who have registered their fingerprints with MOM during the issuance of the new polycarbonate cards.

ICA will extend the privilege of BIKES to the above categories of travellers automatically as long as they hold valid International Civil Aviation Organization (ICAO) compliant passport which have been updated with ICA or MOM. For eligible Singapore Permanent Residents and Singapore Immigration Long Term Pass holders, their latest passport details must be updated with ICA. This same applies for holders of Employment Pass and Dependent Pass issued by the Ministry of Manpower (MOM).

The following groups of travellers can enrol to use BIKES:

• Malaysian Passport Holders who are either:
  • Work Permit Holders;
  • Employment Pass Holders not issued with the new polycarbonate pass card;
  • Dependant’s Pass Holders not issued with the new polycarbonate pass card;
  • Student Pass Holders not issued with the new polycarbonate pass card;
  • Long Term Visit Pass Holders not issued with the new polycarbonate pass card

Enrolment

Travellers who wish to enrol with BIKES can apply through one of the two BIKES Enrolment Centres:

Woodlands Enrolment Centre - Woodlands Checkpoint Blk E after Departure Car ST office

Operating Hours: Monday to Friday: 8.30 a.m. – 5.00 p.m. Saturday: 8.30 a.m. - 1.00 p.m.

Tuas Enrolment Centre - Tuas Checkpoint Departure D3 ST office

Operating Hours: Monday to Saturday: 3.00 p.m. – 5.00 p.m. and 8.00 p.m. to 10.00 p.m.

Note: Operating hours for Enrolment Centres are subject to change without prior notice.

Enrolment is free of charge and will be processed on the same day.

Validity for BIKES

Singaporean	Same as passport expiry date.
Singapore Permanent Resident	Same as passport expiry date or REP expiry date, whichever is earlier.
Others	Same as passport expiry date or Pass expiry date, whichever is earlier.

Note: When there is a change of employment status for Pass holders, BIKES users, who require to be enrolled to use BIKES, are required to report at any Enrolment Centre with the relevant documents to update his/her enrolment details.