Automated Lanes at the Passenger Halls
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The Automated Lanes uses biometric technology to provide efficient and secure immigration clearance at ICA checkpoints for travellers aged six and above. [1]
The use of Automated Lanes is free.
[1] For young Singapore citizens who had collected their passports before turning six and wish to use the automated lanes, their biometrics can be enrolled at the manned immigration counters or designated automated lanes at the checkpoints. You may refer to Frequently Asked Questions for further information.
You may use the Automated Lanes if you hold an International Civil Aviation Organisation (ICAO) compliant passport and you belong to one of the following categories:
| Categories | Prerequisites |
| Singapore citizens, Singapore permanent residents or Long-Term Pass card holders | Biometric identifiers (iris/facial/fingerprints) have been enrolled with ICA |
| Holders of a work pass (Work Permit, S Pass, Employment Pass or Dependant's Pass) | Biometric identifiers (iris/facial/fingerprints) have been enrolled with Ministry of Manpower (MOM). |
Travellers who are registered under ICA's Automated Clearance Initiative at land and sea checkpoints. For airports, all travellers are eligible for automated clearance. | Refer to Automated Clearance Initiative (ACI) for more information |
| Social visitors on departure | Biometric identifiers (iris/facial/fingerprints) have been enrolled during arrival immigration clearance |
You must have an ICAO-compliant passport that is valid for at least six months.
Eligibility for ICA's Automated Clearance Initiative (ACI) is assessed during clearance at the manual immigration counters or automated lanes. Please refer to ICA website for the list of eligible countries. For all foreign visitors arriving in Singapore at Changi Airport or Seletar Airport, regardless of nationality, can use the automated lanes, without the need for prior enrolments.
You can download:
- The step-by-step guide on how to use the Automated lanes with iris and facial capturing;
- The guide on positioning your fingers on fingerprint scanner if prompted for verification.
Note: Current fingerprint scanning technology cannot accurately read fingerprints that are faint, scarred or excessively wet or dry.
Note: With the implementation of iris and facial technologies at our checkpoints, travellers are reminded to remove sunglasses, caps, face masks or other head gear that would obstruct their facial and iris images when clearing immigration. They are also advised against wearing coloured or patterned contact lenses to avoid inconvenience during immigration clearance.